In 2016, I was recruited to manage the lifecycle of a digital product. I was very excited, motivated and certain that the product will be successful. I believed I was sitting on a goldmine and about to release the best thing after Coca-Cola. Days rolled into weeks, weeks into months and months into years. “My”…
Month: September 2019
Plus One
This afternoon, I was at my Vulcanizer’s to fix a new tyre. This Vulcanizer (of mine) has exemplified excellent customer service, he can serve as case study for Lagos Business school. Dilligent, consistent and always “out”serving his customers. This post is not about him, it is about Idris – his apprentice. I was to change…
